Privacy Policy

Depending on how you interact with our website, we may collect the following information.

Information You Provide to Us

When you contact us, request a demo, submit an enquiry, or communicate with us, we may collect:

• Name
• Business email address
• Phone number
• Company or organization name
• Details of your enquiry or business requirement
• Any other information you voluntarily provide

Please do not submit sensitive personal data or confidential business information through our general website forms unless specifically requested by us.

When you visit our website, certain technical and usage information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website or source
• Approximate geographic information derived from technical data
• Website interaction and usage information

We use cookies and similar technologies for website functionality and analytics, as described below.

We may use personal data collected through the website to:

• Respond to enquiries and requests
• Schedule discussions, demonstrations, or consultations
• Understand your business requirements
• Provide information about our products and services
• Follow up on legitimate business enquiries
• Manage prospective customer and business relationships
• Improve our website, content, products, and services
• Analyze website usage and performance
• Maintain the security and proper functioning of our website
• Comply with applicable legal and regulatory requirements

We will not use personal data for purposes that are unrelated to the purpose for which it was collected without providing appropriate notice or obtaining consent where required.

If you contact us regarding our products or services, we may use the contact information you provide to respond to your enquiry and conduct reasonable follow-up communication relating to that enquiry.

Where required, we will obtain separate consent before sending ongoing promotional or marketing communications.

You may opt out of marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us at the email address given below.

Opting out of marketing communications will not prevent us from sending necessary communications relating to an active enquiry, contractual relationship, or service engagement.

Our website uses cookies and similar technologies.

Essential cookies may be used where necessary for the website to function correctly, maintain security, or provide features requested by the visitor.

We use Google Analytics to understand how visitors use our website and to improve website performance and user experience. Google Analytics may collect information such as:

• Pages visited
• Time spent on the website
• General interaction patterns
• Device and browser information
• Referring sources
• Approximate location derived from technical information

Google Analytics uses cookies and related technologies to collect and process this information. Google may process information collected through Google Analytics in accordance with its own terms and privacy practices.

Where consent is required, analytics cookies will be used based on your cookie preferences. You can accept or reject analytics cookies through the cookie consent mechanism provided on our website.

Disabling analytics cookies will not prevent you from using the main features of our website.

We do not sell personal data.

We may share personal data only where reasonably necessary with:

• Service providers supporting our website, hosting, infrastructure, communications, analytics, or business operations
• Google in connection with our use of Google Analytics
• Professional advisers where necessary
• Government, regulatory, judicial, or law-enforcement authorities where disclosure is required by applicable law
• A successor entity in connection with a merger, acquisition, restructuring, or transfer of business, subject to appropriate safeguards

Service providers are expected to process personal data only for the purposes for which they are engaged and in accordance with applicable contractual and legal obligations.

Some technology and service providers we use, including analytics providers, may process data using systems or infrastructure located outside India.

Where personal data is processed or transferred across borders, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable law.

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including to:

• Respond to and follow up on enquiries
• Maintain appropriate business records
• Manage ongoing or potential business relationships
• Meet contractual, legal, accounting, or regulatory obligations
• Resolve disputes and protect legitimate business interests

Website enquiry data that does not result in an active business relationship will be periodically reviewed and deleted or anonymized when it is no longer reasonably required.

We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. We therefore cannot guarantee absolute security.

Subject to applicable law, you may contact us to:

• Ask what personal data we hold about you
• Request correction of inaccurate or incomplete personal data
• Request deletion of personal data where applicable
• Withdraw consent where processing is based on consent
• Opt out of marketing communications
• Raise a concern or grievance about our handling of personal data

We may need to verify your identity before acting on certain requests.

Our website and business services are primarily intended for organizations and business users. The website is not designed to knowingly collect personal data directly from children.

If we become aware that personal data relating to a child has been collected through the website inappropriately, we will take reasonable steps to address the matter.

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review their privacy policies before providing personal data.

We may update this Privacy Policy from time to time to reflect changes in our website, data-handling practices, technology, or legal and regulatory requirements.

The revised version will be published on this page with an updated “Last Updated” date. Where appropriate, we may provide additional notice of material changes.

For questions, privacy requests, or concerns regarding this Privacy Policy or our handling of personal data, please contact:

4Edge IT Solutions, Kapikad 4th Cross Road, Bejai-Kapikad, Mangaluru – 575004, Karnataka, India

Email: contact@4edgeit.com | Phone: +91 6362002402